Privacy Policy

Welcome to African Extreme Botanicals! We appreciate your trust in us as the leading exporter of dried botanicals globally. Formerly known as Ghana Botanicals, we specialize in tropical herbs and accept orders of all sizes. With experienced directors and key partnerships, we are committed to local expansion and future growth in the industry. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our website and services, you agree to the terms outlined in this policy.

Information We Collect :

The fresh herbs are firstly treated by removing all deleterious materials. They are sold as whole
herbs/botanicals or value-added by milling the product into powder. Note that we are not into
the extraction of the products.

Cookies :

At African Extreme Botanicals, we employ cookies to enrich your browsing experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, personalize content, and improve overall functionality. These cookies may include essential ones for basic site operation, as well as others for analytics and marketing purposes. By using our website, you consent to the use of these cookies. If you wish to customize your cookie preferences, you can easily manage settings through your browser, allowing you to control the types of cookies accepted or rejected altogether.

How We Use Your Information :

Your personal information is crucial for ensuring the smooth processing and fulfillment of your orders. This includes details such as your name, contact information, shipping address, and payment information.

African Extreme Botanicals values open communication with our customers. Therefore, we may use the contact information provided by you to keep you informed about your orders, including order confirmations, shipping updates, and any other necessary communications. 

Non-personal information plays a crucial role in our continuous effort to enhance the quality of our services. By analyzing website traffic and collecting non-personal data, we gain insights into user behavior and preferences. This information allows us to make informed decisions to improve website functionality, content, and overall user experience, ensuring that our services meet your expectations.

 

In certain instances, African Extreme Botanicals may be required to process your personal information to comply with legal obligations. This includes situations where we need to respond to legal requests, such as court orders or government inquiries. 

African Extreme Botanicals understand the importance of trust in handling your information. To provide you with a seamless experience, we may share your information with trusted third-party partners. These partners are essential contributors to order fulfillment, payment processing, and other vital services. Be assured that we carefully select and collaborate only with partners who share our commitment to data security and privacy.

In rare circumstances, African Extreme Botanicals may need to disclose your information in response to legal requests, such as court orders or government inquiries. 

Data Security:

We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

We use secure payment gateways to ensure the confidentiality of your payment information.

Your Choices:

You can opt out of marketing communications by following the instructions in our emails or contacting us directly.

You can access and update your personal information through your account settings.

Changes to the Privacy Policy :

We may update this Privacy Policy to reflect changes in our practices. Please review it periodically for any updates. We reserve all the rights to change our policy at any time without even informing our customers. You have to visit our webpage for regular updates.

Contact Us:

If you have questions or concerns about this Privacy Policy, please contact us by Email.

Our highly professional team will get back to you within 24 hours. You can even place orders or ask questions through email. By using our website and services, you acknowledge that you have read and understand this Privacy Policy. 

Thank you for choosing African Extreme Botanicals.